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Virtual consultation · Montreal

Quality care, wherever you are

Access quality health care through SM.PRIVÉ virtual consultations. See Montreal health professionals online for medical advice, requisitions and follow-ups.

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Virtual consultation

A doctor or NP, without leaving home

A virtual consultation (or teleconsultation) lets you reach an SM.PRIVÉ health professional by video, anywhere in Quebec, without travelling or waiting in a waiting room. It’s a convenient option for many common needs: medical advice, prescription renewals, lab or imaging requisitions, results follow-up and mental health support.

No referral is required, and a receipt is provided for your private insurance.

When a physical exam is needed, your health professional will direct you to one of our clinics: your virtual and in-person care move forward in a single record, in continuity.

Medical consultations

Complete care for common health concerns

195 $ · taxes included
  • General health questions and concerns
  • Referrals to specialists
  • Prescription renewals and adjustments
  • Allergies and skin conditions
  • Digestive problems
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Mental health consultation

Remote access to mental health care

250 $ · taxes included
  • Depression and anxiety evaluations
  • Stress management consultations
  • Medication management
  • Insurance receipt
  • Medical note for short-term leave
  • Professional burnout
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Test and imaging prescriptions

Simplified prescriptions

195 $ · taxes included
  • Prescriptions for blood work
  • Review and explanation of lab results
  • Prescriptions for imaging exams
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Medical documents

Convenient digital processing

325 $ · taxes included
  • Medical notes for work or school
  • Insurance notes
  • Medical certificates for travel
  • Digital delivery of all documentation
  • Includes the medical-note fee
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A consultation aims to address a specific health concern. For a complete evaluation of your health, choose a health check-up instead.

Health care reimagined

Why choose virtual consultations

The same quality of care as our in-clinic consultations, with the convenience of virtual.

Save precious time

  • No travel needed
  • No waiting-room wait
  • Consult a health professional in minutes
  • Fit care into your busy schedule

Comfort and convenience

  • Consult from home, the office or while travelling
  • Available on any device (phone, tablet or computer)
  • Simple online access, no complicated setup
  • Privacy assured for sensitive topics

The same quality of care

  • The same qualified SM.PRIVÉ health professionals
  • Personalized advice and care plans
  • Access to your complete medical history
  • Seamless integration with in-person care when needed

A hybrid approach

Seamless integration with in-person care

SM.PRIVÉ combines the convenience of virtual consultations with the full services of our clinics. Your virtual and in-clinic care move forward together, in a single record.

  • Virtual consultations for initial assessments and follow-ups
  • In-person visits when a physical exam is needed
  • Coordination between virtual and in-clinic care
  • Complete medical record accessible to the whole SM.PRIVÉ team

Why SM.PRIVÉ

Consultation, without the constraints

No travel
Consult from home
Prescriptions & requisitions
Renewals, tests, referrals
Insurance receipts
Available after the consultation
No referral
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Frequently asked questions

What you need to know

What technology do I need for a virtual consultation?
You’ll need a device with an internet connection, camera and microphone: a smartphone, tablet or computer.
Are virtual consultations as effective as in-person ones?
Virtual consultations are very effective for many health concerns. Our health professionals are trained to make complete remote assessments and will recommend an in-clinic visit if needed.
How do I receive a requisition after a virtual consultation?
Requisitions are sent electronically to your preferred pharmacy immediately after the consultation.
Can I use my insurance for a virtual consultation?
Many insurance plans cover virtual consultations. We provide detailed receipts to submit to your insurer.
What if I need tests or medical imaging?
Your health professional will provide electronic requisitions. You can do the tests at our clinic or at an affiliated laboratory.
Is my medical information secure?
Yes. We use state-of-the-art encryption and comply with all privacy standards to protect your data.